Job Description
Customer Relations (fresh)
- Understand the demand of consumers to provide timely service and solutions.
- Provide accurate, valid, and complete information by using the right methods/tools.
- Manage consumer queries and complaints in real-time by offering practical solutions, ensuring complete problem resolution.
- Compile in-depth data of each customer in a segregated database containing detailed info about each interaction.
- Work with the management team to stay updated on product knowledge and be informed of any changes in company policies.
- Troubleshoot and resolve product issues and concerns.
Job Details
- Job Location
- Riyadh Saudi Arabia
- Company Industry
- Metro & Rail Passenger Transport
- Company Type
- Employer (Private Sector)
- Job Role
- Customer Service and Call Center
- Employment Type
- Full Time Employee
- Monthly Salary Range
- $1,500 - $2,000
- Number of Vacancies
- 5
Preferred Candidate
- Years of Experience
- Max: 2
- Residence Location
- Saudi Arabia
- Nationality
- Saudi Arabia
- Degree
- High school or equivalent